Ashes Reunited

Ashes Reunited

Earlier this month, A.R. Adams Funeral Directors were contacted by a lady from a local charity shop. The lady had been sorting through boxes of anonymously donated books and had discovered a plastic urn of cremated remains.

The only details with the cremated remains were the name tag on them, identifying who they were. The charity shop worker was unsure of what to do so she contacted us for some advice. Unable to keep them at the Charity Shop we offered the lady the option of us looking after the ashes in our cremated remains storage area.  We collected the ashes and then begun some detective work to try and find their rightful home.

Detective Work

As a long standing company with records back to the 1930’s we first searched our records for the name that was attached to the ashes hoping we’d carried out the funeral and that we had records of a family member. Unfortunately this search came up blank, telling us that A.R.Adams didn’t carry out the funeral service and that we’d have to continue our search elsewhere.

The ashes were those of a lady, our thinking was that if the lady had been married she may have a surviving spouse who we could trace and contact, so we turned the search to marriage records. We found an entry for a marriage in her name which led us to her husband’s information.  Using the husband’s details we searched the electoral register to try and find his address.  The electoral register worked, giving us an address for her husband.  We visited the address but could see that it was empty and part way through being cleared out.

The house could’ve been cleared due to a house move or the gentleman could have died.  This gave us two possible pathways to explore.  We started first on the assumption that he’d died.  We had his name and knew that we had not carried out his service, so it was then a case of trying to find where his funeral took place, if at all.  This turned out to the be the right assumption to make, our search turned up details of his death and subsequent funeral service.  We tracked down the funeral service provider and via them, we were able to get a message to his family and explain what had happened.

The lady’s ashes were reunited with her family and the happy ending is that both the lady’s ashes and those of her husband are now going to be buried together.




  • Without hesitation recommended AR Adams. They are exceptional. From our very first visit we knew we were in good hands. AR Adams are shining example of a company that knows how things should be done.
    Gillian Purdon10th January 2015
  • The Thorpe Bay office provided us with the most exceptional care and kindness when my Mum left us. I am more than grateful and have already recommended the services of this excellent company.
    Elalne3rd April 2016
  • Words can't say how much they cared for my dad, myself and my brother when we suddenly lost our Mum. Nothing was too much and they went above and beyond and helped us go through the arrangements. Thank you.
    Christine Jemal14th May 2016
  • We used these when our dear friend Bill passed away a few years ago , they arranged everything we wanted , horse drawn hearse carriage was amazing . Staff very respectful and all went smoothly.
    Melanie Wood6th September 2016
  • My grandad passed away in April and we used Adams and the service was fab I work in care and I always recommend this company couldn't of asked for anything better and nothing was to much to ask.
    Michelle Marie Stimpson6th September 2015
  • Our father could not have had more care, nor a better ‘send-off’. Adams, Rayleigh, were super in every sense of the word. I highly recommend them.
    Janette Brindle25th February 2018
  • A.R. Adams could not have done anything more. Not only in the way they cared for the family but also how they accommodated all of our requests on every occasion we’ve had to use them. Nothing is to much trouble.
    Antony Hesford-Duckworth11th July 2017
  • Very professional and respectful. Everything went according to the order of service, and we could not have been happier. Would recommend them highly.
    Gillian and Stephen Turner3rd September 2018
  • I cannot express enough how caring and helpful Adams are in a very stressful time. They handle everything with in professional manner with the right amount of empathy to make you comfortable. This is a family run business that gives a service that is lost in large organisations and I thoroughly recommend them.
    John Martin16th August 2018

Next Steps

Death Registration

What to do when someone dies. Follow these pages for advice on registering a death and making funeral arrangements.

Pre-Paid Funerals

Pre-Need Funeral Plans

A.R. Adams offer competitive and secure pre-need funeral plans. All of our plans are bespoke so you will not be paying for items or services that you do not need.