transferring the deceased

Part of our service to you includes the transfer and care of the deceased. When a person is transferred into our care they reside in one of our Chapels of Rest which are located at both our Funeral Directors in Southend and our Funeral Directors in Rayleigh. We do not use off-site hubs or storage facilities.

Depending on where the death occurred will depend on the procedure for bringing the deceased into our care. Should you need assistance at any time of day or night please contact us on 01268 743102 (Rayleigh) or 01702 586383 (Thorpe Bay).

For sudden and unexpected deaths the Coroner’s team will attend. The deceased will be transferred to the local hospital. You are still welcome to call us to inform us of the death, we can then guide you with regard to the Coroner’s procedures.

24 Hour Service

If someone has died and you require our assistance please contact us on our
24-hour telephone numbers Rayleigh: 01268 743102 or Southend: 01702 586383

From A Home Address

If you are entrusting A.R.Adams to carry out the funeral arrangements then our service to you will start when you first call us. A representative of the company will ask you for the name and location of the deceased and whether or not a doctor or other medical practitioner has confirmed that the death has occurred. Your name and address will be taken and a time of arrival will be agreed.

We will always strive to be with you within an hour of your making contacting with us, unless you specify that you would like more time.

Two members of our staff will arrive at the address and will explain the next steps of the process to you before transferring the deceased into our company’s care. The deceased will be brought to either our private chapel of rest in Rayleigh High Street or our private chapel of rest in The Broadway, Thorpe Bay.

Once the deceased has been taken into our care and the death has been registered, the funeral director will need to be contacted again during office hours in order to make an appointment to discuss the forthcoming funeral arrangements.

From The Hospital

If the death occurred in hospital or if the deceased was taken into the care of the Coroner, the deceased will remain in the hospital mortuary until all the relevant medical certificates and paperwork have been issued.

If the death was expected the doctor will issue a medical certificate of cause of death. Once this has been issued, the hospital bereavement suite will contact the next of kin to arrange an appointment to register the death. The Registrar will issue a Certificate of Burial or Cremation and a Hospital Release form.

Once all the required forms have been issued, A.R. Adams can then make arrangements to transfer the deceased into our care.

Sudden Death

If a person has died unexpectedly they will be taken to the hospital mortuary by the coroner’s contracted team. This will be a contract funeral director. Their service to you ends as soon as they have transferred the deceased into the Coroner’s care.

You are welcome to contact us straight away to inform us of the death and we will guide you with regard to the Coroner’s procedures and forthcoming funeral arrangements.

next steps

Transferring the Deceased >
Death Registration >
The Coroner >
Funeral Arrangements >

Reviews

I have no hesitation in recommending A R Adams in Rayleigh for their excellent, helpful, caring and professional service. My brother and I have used them twice this year for both our parents funerals and relied on them for their expertise from first contact until the end of each service. Their attention to detail, guiding us through at such a difficult time was much appreciated. Special mention to Dannie and Neil, thank you.

21:33 12 Jul 23

The staff at A.R.Adams are a credit to the name and profession. Our requests , concerns, and fears were all addressed with sympathy, compassion, professionalism and patience . From the empathy of Danni in the funeral parlour - to the dignity and respect given by Neil to Mum on her final journey. I could not fault them, they are respected in Rayleigh and the surrounding areas for good reason. A family business throughout they have served our family for many many years, long may they continue. Thank you

21:50 08 Dec 22

Would definitely recommend A R Adams. The whole team were very sensitive to my emotional needs and their attention to detail was excellent. I felt very confident in their service and in their care of my late mother May. A very big thank you to them all. X

12:48 09 Mar 22

We would like to say a big thank you to Bradley and his team for the most helpful and professional service you could wish for. We always knew our Mum was in good hands and nothing was too much trouble. We felt looked after and most of all cared for , they guided us through all the rules with ease and made a difficult time much easier. We would not hesitate to recommend you. Thank you Lyn Reade on behalf of the Danbrook family

07:21 06 May 21

I can't Thank Bradley and all the team enough for all the help and guidance they gave myself and brother arranging our Mums funeral. They were always there to help no matter how many questions we had and was so considerate to all our needs. Helping us give the perfect send off for our MumThank you Bradley and Team.

10:46 09 Apr 21

They are a caring family funeral directors who fulfilled all the family wishes with dignity and respect. extremely helpful and assisted with guidance where required.

13:45 01 Mar 21

Scott dealt with every part of my dads funeral with efficiency and utmost respect. Nothing was too much trouble he kept in touch with everything and really did go above and beyond to sort out a very unfortunate matter that was out of their control. Would highly recommend.

21:45 14 Feb 21

I highly recommend A.R. Adams. Everything from the website to the service was excellent.

12:17 04 Dec 20

Michelle, Luke, Trevor and all the team gave us the best service and always with kindness and consideration. They took trouble over every detail to get the job right and to make sure we were comfortable. Everyone at Adams was professional and nothing was too much trouble, the team went beyond our expectations. We felt our father had been truly honoured. Adams are an outstanding firm of funeral directors, I thank them for their first class service and I absolutely recommend them.

18:55 05 Nov 20

I have certainly no hesitation in recommending A R Adams to anyone wanting personal and very professional service, which we had from start to finish. Our special thanks and appreciation to Scott for his involvement and help at all times, nothing was too much trouble. They certainly went the extra mile to ensure the Funeral for my daughter was absolutely perfect.

18:35 20 Apr 20

Our sincere thanks to all at AR Adams for first class support and service. Everything was excellent. Thank you Luke and the Team. Andrew Watson

17:43 30 Oct 19

Through the most heartbreaking event in our lives, Scott, Mike and Donna have been an absolute credit to our last memories of my brother, Scott catered for our needs with compassion and Donna was always on hand. Mike was amazing on the day of the funeral a true gentleman ! I couldn’t recommend more....... as a family we are so pleased we chose them again thank you so much

10:18 21 Sep 19

A R Adams are the best Funeral Directors I have ever dealt with. Scott and the team dealt with my brother-in-law's funeral. They were caring and professional from the moment I phoned for arrangements to start. Thank you to everyone at A R Adams you made a difficult time easier.

14:26 09 Sep 19

I used Adams for both my parents’ funerals. I instantly felt a bond with the staff and they made it quite clear to me that I could call them 24/7 and no problem was too small or too silly. If it was worrying me then they wanted to know straight away. I felt my parents were safe in their hands and both funerals were beautifully carried out. It is such a relief to be dealing with a company you can trust and that goes above and beyond what you imagine you will receive by way of service at such a difficult time.

07:53 04 Jul 19

They are kind, caring, very professional and no one could be better. Used them several times now and always handled everything beautifully.

16:38 28 Jun 19

My sweet mother passed away 4 years ago now and my grandmother before that. And Adams were more than caring, made me and my brother feel that we were the only family who lost loved ones. So so kind, mother wanted horse and carriage and they obliged in every way. The funeral was a perfect send off for my perfect mother. Thank you Adams and co

14:58 27 Jun 19

A R Adams...5 star service, particularly from Zia who led the cortege and was respectful, involved and compassionate towards our beloved Mum and us her grieving family. Why would you consider any other Funeral Directors...they are the best; kind, professional, discreet. Grateful thanks to all.

07:56 27 Jun 19

Donna, Luke and colleagues at Thorpe Bay were so kind, caring and thoughtful. They supported us with the funeral of my late mother. It was a tough time made bearable by their respectful and compassionate professionalism. Donna’s people skills were very impressive indeed and nothing was too difficult for her to arrange. Working from a smart phone only without a computer/printer wasn’t easy for me but she enabled us in our hour of need. Her recommendations for ancillary services were also spot on. Luke’s calm and respectful presence on the day was also much appreciated. It was the family approach with the personal touches that made me realise that I really must write a review for them, something I very rarely do. They may not be the cheapest in town but they are worth far beyond every extra penny, we realised that truth within the first few hours. We were truly grateful for their services - Maxine

11:07 06 Mar 19

Great Service for both my parents, specially to Donna, everyone at Adams was so helpful when it was such a sad time. Thank you

13:45 04 Mar 19

Great Service for both my parents, specially to Donna, everyone at Adams was so helpful when it was such a sad time. Thank you

13:45 04 Mar 19

there courteous way they carried on there work in a very sad time nothing was too much trouble from all of the staff

14:56 01 Feb 19

Thank you Zia and the rest of the staff at Adams in Rayleigh, for all the compassion, help and kindness you offered, in dealing with my recent loss.

11:36 21 Dec 18

Thank you Zia and the rest of the staff at Adams in Rayleigh, for all the compassion, help and kindness you offered, in dealing with my recent loss.

11:36 21 Dec 18

You took great care of our father and indeed our whole family 10 years ago. Would not hesitate to recommend you. And indeed we have done. Thank you

18:17 27 Nov 18

Adams carried out the funeral of my mother then later my father. I have left a note with my Will that they should arrange my funeral when the time comes. I can give no firmer recommendation than that.

15:51 09 Nov 18

A fantastic family run business.So caring and kind.I would recommend to anyone!

14:23 09 Nov 18

A professional and caring family run business. They went above and beyond and made everything very easy for our family

10:33 09 Nov 18

From the first time we walked through the door, these wonderful people took care of our family and our dear mum with compassion, kindness and empathy every step of the journey. They gave us utter confidence that everything would be perfect and helped to give our mum a beautiful send off. Our family are truly grateful for their support, we shall never forget everyone's kindness.

08:34 22 Oct 18

Very kind, patient and professional. The team here really do go the extra mile to care for their clients. Highly recommended.

09:39 11 May 18

It's been sometime since I used the services of Adams funeral directors. I've been meaning from day 1 to leave this review but better late then never. We opted for a direct cremation and could not have been treated any better than if we had gone for the most expensive option. From the start the staff were so very supportive, treating us and my late husband with enormous respect, dignity and kindness.

13:11 16 Mar 18

Just three words, brillIant, efficient, caring X

11:44 25 Feb 16

Contacts

Southend Hospital General Office
01702 435555

Southend Hospital Bereavement Suite
01702 385492

Southend District Death Registration
01702 215009

Essex County Death Registration Services
0845 603 7632

Basildon Hospital General Office
01268 524900

Coroner’s Office
03330 135000

News

New Transfer Vehicle

6th December 2017

A.R.Adams Funeral Directors have recently added a 2017 Ford Transit Custom to our fleet of vehicles.

WE ARE HERE TO HELP

As your local funeral director in Rayleigh, Southend, and Benfleet we are here to help and advise you in whatever way we can.
We are dedicated professionals who provide a personal service to you 24 hours a day, 365 days a year.

CALL US AT ANY TIME OR ARRANGE TO VISIT US
01268 743102 for Rayleigh or 01702 586383 for Thorpe Bay