Next Steps

When a death occurs there are many decisions that have to be made and various legal requirements that have to be met.

On these pages you will find more information that will help guide you with your specific circumstances. If you are unable to find the answers to your questions here then please feel free to contact us.

Transferring The Deceased

Transferring The Deceased

Part of our services to you includes the transfer and care of the deceased. When a person is transferred into our care they reside in one of our Chapels of Rest which are located at both our Funeral Directors in Southend and Funeral Directors in Rayleigh.

We do not use off-site hubs or storage facilities.

Funeral Arrangements

Arranging A Funeral

Whether the funeral arrangements are to be for burial or for cremation you can call us to arrange an appointment to discuss the arrangements. The appointment can be held at our offices or if it is more convenient we can attend at your home.

The funeral arranger will ensure that all the required legal documentation is completed.  In addition they will contact the minister or funeral officiant and will make the necessary arrangements at the crematorium, cemetery or church (as required).

Registering A Death

Death Registration

If a death has occurred within England & Wales then it will need to be registered within 5 days of the event occurring, unless the Coroner is involved.

If the death has been referred to the Coroner, the death cannot be registered until the Coroner has completed their investigations.

The Coroner

The Coroner

In the case of a sudden, unexpected or industry-related death, a Coroner is required to investigate the circumstances of death. It then becomes the Coroner’s responsibility to determine how and why an individual died.

If a deceased has been taken into the Coroner’s care, a date for the funeral cannot be made until the Coroner has completed their investigation.

What should I do immediately after a death occurs?

Contact the doctor, or if necessary, the police, to confirm the death. The doctor will issue a Medical Certificate of Cause of Death (MCCD).

What is needed to register a death?

Bring the MCCD, personal details of the deceased (name, date of birth, place of birth), their occupation, the NHS number, and details of their spouse or civil partner.

What documents and paperwork are needed after a death?

You will need the death certificate, the will (if available), documentation related to the deceased person’s finances and assets, and any relevant insurance policies.

How do I register the death?

You need to register the death at the local Register Office within five days. You’ll need the MCCD from the doctor and details about the deceased.

How do I inform the government and cancel services after a death?

Notify relevant government agencies, such as the HM Revenue and Customs (HMRC), and cancel subscriptions, utilities, and other services associated with the deceased person.

What about notifying banks and financial institutions?

Notify banks, building societies, pension providers, and insurance companies about the death. They will guide you on the necessary steps and requirements.


As your local funeral director in Rayleigh, Southend, and Benfleet we are here to help and advise you in whatever way we can.
We are dedicated professionals who provide a personal service to you 24 hours a day, 365 days a year.

01268 743102 for Rayleigh or 01702 586383 for Thorpe Bay