Funeral Services During Covid-19

In response to the Covid-19 outbreak there have been a number of changes to the death registration and funeral procedures in the UK.  We have outlined the updates below, along with the current restrictions imposed on funeral services.

Funeral Arrangements

Our offices will be staffed as usual and we will remain contactable 24 hours a day.  Should you need to get in touch, we ask that you do so initially by phone or email.

While we continue to support families with covid19 related deaths we ask you to kindly
note the following:

  • We are currently performing consultations by telephone or Zoom.
  • We ask that any attendance to our offices is not made without an appointment.


Rayleigh: 01268 743102
Thorpe Bay: 01702 586383

Chapel of Rest

You are still welcome to visit our chapel of rest.  We would ask that limited numbers of just three people attend at one time.

Those who are self-isolating / in a vulnerable group are not to attend the chapel.

An appointment must be made
(Rayleigh: 01268 743102 | Southend: 01702 586383

Death Registration

The procedure for registering a death has been updated:

Registrations in Essex are now taking place over the phone.

  • Death Registration in Essex (except Southend): 0845 603 7632
  • Death Registration Southend: 01702 215009

Appointments can also be made online

The Registrar will request the funeral directors email address.  Our email address is:

Instead of the family having to collect the medical certificate of death, Hospital and Community Doctors will now send this electronically to the Registrars offices.

Payments for the certificates will be taken by phone and the Death certificate will be posted to the family. They will not be sent electronically. (Death Certificate £11.00 each.)

The Registrar’s Certificate of Burial or Cremation (The Green Form) will be issued electronically to the Funeral Director and Crematorium/Cemetery.  This will allow the funeral director to proceed with the funeral arrangements.

Once you have had your telephone appointment with the Registrar, please contact us to make an appointment to discuss the funeral arrangements.

NAFD Advice


The National Association of Funeral Directors have written advice for families and funeral directors during the Covid-19 Pandemic.

Certificate Costs

Essex County Council will charge £11.00 for each certificate required.  These will be posted to you.